Hi, I’m Jess.

And I’m your Trust & Safety best friend.

I write about things I wish I knew before I started in T&S, things I wish I knew when I was kicking off my career in T&S, things I wish I knew in the thick of my career in T&S, things I knew when managing others in T&S, and general T&S nonsense happening in the world.

I feel passionately about keeping users safe from toxicity, and sexual exploitation. I long to be Chris Hansen’s apprentice. I don’t like bullshitters. I hate reading user appeals.

General FAQs

I’m new to the industry, can I schedule a chat?

Sure can! Reach out to hellofriend@internetisawful.com and give me your TL;DR.

I’m sad about the state of affairs. Can I scream into the void with you?

Let’s do it! Reach out to hellofriend@internetisawful.com and scream all the things.

I’m a reporter with [insert organization here]. Are you willing to talk with me about [x]?

🙃

You’re a cool gal, can we partner on something and/or can I interview you?

Well I just think you’re the bees knees too. It depends on what that something is and what information you want to know. Best reach out to (you got it) hellofriend@internetisawful.com

Would you be willing to consult on something?

Possibly, tbd. You can ask (nicely, pls) at… hellofriend@internetisawful.com

(You catching a theme here?)

What Hogwarts house are you in?

C’mon, I’m a millennial, this had to be included. Obviously it’s Ravenclaw.

Swipe right on me.

Let’s make this thing official. If you dig my vibe (I know I dig yours!), subscribe to hear a young(ish) woman shaking her fist at the clouds.